Welcome to Ullyla Shop! These Terms and Conditions (“Terms”) govern your use of our website www.ullylashop.com and all purchases made through it. By accessing our site and making purchases, you agree to be bound by these Terms.

Ullyla Shop specializes in premium women’s fashion including dresses, swimwear, tops, knits, skirts, and denim. Our collections feature high-quality materials and contemporary designs at competitive prices, serving fashion-conscious customers worldwide (excluding Asia and remote regions).

1. User Responsibilities

By using our website, you agree to:

  • Provide accurate and complete information when creating an account or placing an order
  • Maintain the confidentiality of your account credentials
  • Use the website only for lawful purposes
  • Not reproduce, duplicate, or resell any products without authorization
  • Comply with all applicable laws and regulations

2. Products and Services

2.1 Product Descriptions

We strive to accurately display our products through descriptions and images. However, slight variations in color or texture may occur due to monitor settings. All measurements are approximate.

2.2 Pricing

All prices are shown in USD and exclude applicable taxes unless otherwise stated. We reserve the right to adjust prices and correct pricing errors.

2.3 Availability

All products are subject to availability. If an item becomes unavailable after your order is placed, we will notify you and either cancel the item or offer a suitable alternative.

3. Orders and Payment

3.1 Order Process

Placing an item in your cart does not reserve it. Orders are only confirmed when payment is processed and you receive an order confirmation email.

3.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

3.3 Order Processing

Orders typically process within 1-2 business days. You will receive email notifications at each stage of your order’s progress.

4. Shipping and Delivery

4.1 Shipping Options

We offer two shipping methods:

  • Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after dispatch)
  • Free Shipping: Available for orders over $50 via EMS (15-25 business days after dispatch)

4.2 Delivery Areas

We ship worldwide except to Asia and remote regions. Some restrictions may apply to certain countries.

4.3 Customs and Duties

International customers are responsible for any customs fees, taxes, or import duties charged by their country. These are not included in our prices or shipping costs.

5. Returns and Exchanges

5.1 Return Policy

We accept returns within 15 days of delivery. Items must be:

  • Unworn, unwashed, and in original condition
  • In original packaging with tags attached
  • Accompanied by proof of purchase

5.2 Return Process

To initiate a return:

  1. Contact our customer service at [email protected] for authorization
  2. Ship items to our Miami address (return shipping at customer’s expense)
  3. Allow 5-7 business days for processing after we receive your return

5.3 Refunds

Refunds will be issued to the original payment method within 10 business days of receiving your return. Original shipping costs are non-refundable.

6. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Ullyla Shop or its licensors and is protected by copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.

7. Limitation of Liability

Ullyla Shop shall not be liable for:

  • Any indirect, incidental, or consequential damages arising from product use
  • Delays or failures in performance beyond our reasonable control
  • Inaccuracies in product descriptions or pricing

Our maximum liability for any claim related to your use of the site or products is limited to the purchase price of the product in question.

8. Privacy Policy

Your privacy is important to us. Please review our separate Privacy Policy which explains how we collect, use, and protect your personal information.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, USA. Any disputes shall be resolved in the courts of Miami-Dade County.

10. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the site constitutes acceptance of the modified Terms.

11. Contact Information

For any questions about these Terms, please contact us at:

Ullyla Shop
1995 Kenwood Place
Miami, FL 33176 USA
Email: [email protected]